Delete Your Account

Last updated: October 2, 2026

You can delete your iTrackBilliards account at any time, from inside the app or by asking us here.

What Is Deleted

Deleting your account removes, from our server:

• your account itself (username, email address and password);
• everything you synced to it: practice sessions, games, exams, drills and statistics;
• your coaching links, as coach or as student, and their notes;
• your entitlement records, which tie a store subscription to the account.

Data stored only on your own devices stays there. Deleting the account does not clear the app on your phone, tablet or PC.

Your Subscription

Deleting your account doesn't cancel your subscription. Cancel it in the App Store, Google Play or the Microsoft Store first, or you'll keep being charged. Subscriptions are managed in the store you bought from, never in the app.

Delete From Inside the App

Open the menu, choose Account, then Delete account. Confirm with your password. The account and its server data are deleted at once; the data on that device stays.

Delete Without the App

If you no longer have the app installed, send a deletion request from the email address on your account to support@ldlsoftware.com with your username. We will confirm the request with you and delete the account and its server data.

Questions?

Questions about deletion can be sent to support@ldlsoftware.com